Assessment practice - Page 28

 Assessment practice – Page 28 

 

1.Identify the three types of operational change. 

Major change – these are significant changes to hardware, software, products and/or operational processes. Minor change – when the CAB (customer advisory board) requests a change. Scheduled change – the time in which a usual business change comes into effect. These changes can be scheduled annually or at any other period of time. 


2.Explain why it is important for businesses to choose the appropriate digital change strategy. 

This is important as a business must mitigate the risks of making mistakes whilst changing their digital stance. Business must not make any vulnerabilities which can be exploited. 


3.Describe one example of an unforeseen or previously unpreventable factor when planning digital change. 

A cyber-attack can be an unforeseen factor when planning digital change. Businesses may want to hold off change whilst they recover from a cyber-attack before committing to a digital change. 


4.Explain the importance of getting ‘buy in’ from all areas of the business who are affected by the digital change. 

This is important so all areas of the business understand what the change will bring to their work and so they won’t get confused and demotivated. 


5.Describe the term ‘digital ecosystem’ 

A digital ecosystem is a group of connected digital resources that function as a single unit. It is all the factors that make up a key digital process in the business in question. 

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